Privacy Policy
A legal disclaimer
Privacy Policy for Soothsayers, LLC
Last Updated: October 27, 2025
1. Introduction
Welcome to Soothsayers, LLC ("we," "us," or "our"). We are committed to protecting your privacy. We respect the personal and often sensitive nature of the information you share with us, whether through purchasing our products or engaging our tarot reading services.
This privacy policy explains how we collect, use, share, and protect your personal information when you visit our website www.askthesoothsayers.com (the "Site"), purchase products, or book a service with us.
By using our Site and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal information:
Personally Identifiable Information (PII):
Contact & Order Data: Your name, email address, shipping address, and billing address.
Payment Data: Your credit/debit card information. Note: This is almost always handled directly by a secure third-party payment processor, not by us.
Account Data: Any username and password you create on our Site to manage your orders or bookings.
Sensitive Personal Information (Reading Data):
Information from Readings: Any personal details, questions, or life situations you voluntarily share during a tarot reading (via email, video, or in-person). We treat this information as strictly confidential.
Technical & Usage Data:
Usage Data: Information about how you use our Site, such as which pages you visit, items you view, and what you add to your cart.
Technical Data: Your IP address, browser type, and operating system, often collected automatically through cookies.
3. How We Collect Your Information
We collect information in the following ways:
Directly from You:
When you purchase a product (e.g., tarot deck, crystals, herbs).
When you book a tarot reading.
During the tarot reading itself.
When you create an account on our Site.
When you sign up for our newsletter or contact us with an inquiry.
Automatically:
When you browse our Site, we may collect technical and usage data using cookies and similar technologies from our e-commerce platform or analytics tools.
4. How We Use Your Information
We use your personal information for the following specific purposes:
To Fulfill Your Orders: To process your payments, pack your products (magical supplies, etc.), and ship them to your address.
To Provide Your Services: To schedule and conduct your tarot reading and to communicate with you about it.
To Communicate With You: To send you order confirmations, shipping notifications, appointment reminders, and to respond to your questions.
For Marketing (With Your Explicit Consent): To send you newsletters, special offers, or updates about new products or services. You can opt out of this at any time by clicking "unsubscribe" in any marketing email.
To Improve Our Site: To analyze how visitors use our e-commerce store and services so we can improve site navigation, product offerings, and user experience.
To Meet Legal & Security Obligations: To prevent fraud, manage disputes, and comply with applicable laws and regulations.
5. Data Sharing and Disclosure
We do not sell your personal information. We only share it with trusted third parties who help us run our business. These may include:
E-commerce Platform: Wix and/or Square. These platforms host our Site and process your orders.
Payment Processors: Wix and/or Square. They securely handle your payment information.
Shipping Carriers: Various shipping providers (ie: USPS) and shipping software to deliver your orders.
Booking Software: Wix and/or Square to schedule readings.
Video Conferencing: Wix, Zoom, Google Meet if we conduct readings online.
Email Marketing Providers: Wix and/or Square to send newsletters (only if you subscribe).
Legal Compliance: We may disclose information if required by law, court order, or to protect our legal rights.
We will never share the confidential details of your tarot reading with any third party, unless required by law in a situation involving a threat of serious harm.
6. Data Security
We take the security of your data very seriously. We use technical and administrative measures to protect your information, such as:
Using an e-commerce platform with built-in security and SSL encryption (https://) for our Site.
Using secure, reputable third-party payment processors.
Reading notes: We do not retain personal notes after a reading.
While we strive to protect your data, no method of transmission over the internet is 100% secure.
7. Your Data Rights
Depending on your location, you may have the following rights:
Right to Access: You can request a copy of the personal information we hold about you (e.g., your order history).
Right to Rectification: You can request that we correct any inaccurate or incomplete information.
Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, subject to legal exceptions (e.g., we must keep sales records for tax purposes).
Right to Opt-Out: You can opt out of marketing communications at any time.
To exercise any of these rights, please contact us at hello@askthesoothsayers.com
8. Age of Consent
Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately to have it removed.
9. Links to Other Websites
Our Site may contain links to other websites (e.g., social media, blogs). We are not responsible for the privacy practices of those other sites.
10. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this privacy policy, please contact us:
By Email: hello@askthesoothsayers.com